Ge 60-883-95R User Manual download pdf (Page 33)

Troubleshooting 28

Troubleshooting

Table 11: Troubleshooting Guide

Problem Solution

The system does not respond when the Call button

or panic button are activated.

• Verify the phone line is plugged into the LINE jack

in the back of the panel.

• Make sure the Primary Phone Number (Option 3) is

programmed.

• Make sure Option 21: Call Button Enable is set to 1

or 2.

I can’t select an option number I need to change.

• Be sure you have entered Utility Access Code 1 or

Utility Access Code 2. The Master Access Code can

only change Options 1, 5, 22 and 29

I don’t get the phone test option when I press the

Menu button on the back of the panel.

• Make sure a Phone Number (Option 3-5) is pro-

grammed.

• Make sure Manual Phone Test (Option 16) is on.

The system is beeping.

• Press the Status button.

• Refer back to this table or the System Operation sec-

tion for information on correcting the problem.

The system is announcing “System phone commu-

nications failure.”

• Verify the phone line is connected correctly.

• Verify a Phone Number (Option 3-5) is programmed

correctly.

• If testing a voice event notification number the

phone must be answered in order for the phone test

to pass.

The system is announcing “System low battery.”

• Make sure the battery is fully charged and connected

properly. It may take several hours for the system to

charge after first being plugged in.

• Replace the backup battery.

• Perform a sensor test.

I performed a sensor test and the panel announces

“Function not available.”

• The sensor(s) has been deleted or not programmed

into the system.

• Follow the instructions for Adding/Replacing sen-

sors.

The system is announcing “Sensor low battery.”

• Replace the sensors battery. Refer to the sensor man-

ual for battery replacement instructions.

My access code doesn’t work.

• The Access Code Length may have been changed.

Try using one of the default codes from Table 6 on

page 15.

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