Ge CGS990SETSS User Manual download pdf (Page 49)

Before you call for service^

Troubleshooting Tips

Save time and moneyl Review the charts on the following

pages first and you may not need to call for service.

Problem Possible Causes What To Do

Top burners do not light

or do not burn evenly.

(The front right burner is

designed to have slightly

smaller flames between

the 6 and 9 o’clock

positions. This is normal.)

Plug on range is not completely

inserted in the electrical outlet.

Make sure electrical plug is plugged into a live, properly

grounded outlet.

Burner slits on the side of the

burner may be clogged.

Remove the burners and clean them. Check the

electrode area for burned-on food or grease. See

the Care and cleaning of the range section.

Improper burner assembly. Make sure the burner parts are installed correctly.

See the Care and cleaning of the range section.

Burner flames very

large or yellow

Improper air to gas ratio. If range is connected to LP gas, contact the person

who installed your range or made the conversion.

Surface burners light

but oven does not

The oven gas shut-off valve

may have accidentally been

moved during cleaning or

moving.

To check the oven gas shut-off valve, pull unit forward

to have access to range back. Look for the gas shut-off

lever at the lower back section of the range.

Control signals after

entering cooking time

or start time

You forgot to enter a bake • Touch the Bake pad and desired temperature

temperature or cleaning time. or the Self Clean pad and desired clean time.

Food does not bake or

roast properly in the

upper or lower oven

Oven controls improperly set. • See the Using the upper oven or Using the lower oven section.

Rack position is incorrect. • See the Using the upper oven or Using the lower oven section.

Incorrect cookware or cookware • See the Using the upper oven or Using the lower oven section,

of improper size being used.

Oven thermostat needs • See the Adjust the lower and upper oven thermostat—Do it

adjustment. yourself! section.

Clock not set correctly. • See the Using the clock and timer section.

Aluminum foil used improperly • See the Care and cleaning of the range section,

in the oven.

Oven bottom not securely • See the Installation of the range section,

seated in position.

Burners do not light Gas/Control Lockout feature • Allow the range to cool down and touch and hold the

is activated. Gas/Control Lockout pad (on some models) for 3 seconds

until the display shows LOC OFF.

Plug on range is not • Make sure electrical plug is plugged into a live, properly

completely inserted in the grounded outlet,

electrical outlet.

Gas supply not connected • See the Installation Instructions that came with your

or turned on. range.

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Ge CGS990SETSS User Manual Page 49

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