GE JM250DFWW Installation Manual Page 23

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Before You Call For Service…
GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units not The surface units are With the controls off, check to make sure the surface
functioning properly not plugged in solidly. unit is plugged completely into the receptacle.
The surface unit Check to see the correct control is set for the surface
controls improperly set. unit you are using.
The drip pans are With the controls off, check to make sure the drip
not set securely in pan is in the recess in the cooktop and that the
the cooktop. opening in the pan lines up with the receptacle.
Cooktop feels hot Large pans hold heat Choose a pan that matches the size of the surface
close to the cooktop. unit you are using.
The oven vent Pans on the right rear surface unit block air flow
is blocked. from the oven vent and cause the cooktop to get hot.
Food does not bake Oven controls See the Using the oven section.
or roast properly improperly set.
Rack position is incorrect See the Using the oven section.
or the rack is not level.
Incorrect cookware See the Using the oven section.
or cookware of improper
size being used.
Oven thermostat needs See the $GMXVWWKHRYHQWKHUPRVWDW³'RLW\RXUVHOI
adjustment. section.
Food does not Door not open to the See the Using the oven section.
broil properly broil stop position
as recommended.
Oven controls Make sure you press the BROIL HI/LO pad.
improperly set.
Improper rack positionSee the Broiling Guide.
being used.
Food being cooked For best results, use a pan designed for broiling.
in a hot pan. Make sure it is cool.
Cookware not suited For best results, use a pan designed for broiling.
for broiling.
In some areas the power Preheat the broil element for 10 minutes.
(voltage) may be low.
Broil for the longest period of time recommended in
the Broiling Guide.
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