GE GTWN4250DWS Use and Care Manual download pdf (Page 12)

Before you call for service…

PERFORMANCE (cont.) Possible Causes Reason

Pilling Result of normal wear on • While this is not caused by the washer, you can slow the

poly-cotton blends and pilling process by washing garments inside out.

fuzzy fabrics

Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.

or excessive wear buttons, belt buckles,

• Remove loose items like pins, objects in pockets and

zippers

and sharp objects

sharp buttons.

left in pockets

• Turn knits (which snag easily) inside out.

Undiluted chlorine bleach • Check bleach package instructions for proper amount.

• Never add undiluted bleach to wash or allow clothes to

come in contact with undiluted bleach.

Chemicals like hair bleach or • Rinse items that may have chemicals on them before

dye, permanent wave solution washing.

Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with light items

(like blouses).

• Try a fabric softener.

Overloading or incorrect • Loosely load clothes in the washer basket. Adjust load size based

water level on item size and material.

Incorrect wash and • Match Cycle selection to the type of fabric you are washing

dry cycles (especially for easy care loads).

Repeated washing in • Wash in warm or cold water.

water that is too hot

SOUNDS Possible Causes What To Do

“Metallic clicking” Shifter mechanism is • The drive system will engage at the start of agitate and

engaging or disengaging disengage when agitate is complete. This occurs multiple

times during the wash.

Back and forth “swoosh” Electric motor reversing • This machine has a drive system that doesn’t use gears.

or light “clicking” sound direction This sound is the motor rotating back and forth to clean

during agitate your laundry.

Quick short agitation Clothing redistribution • At the end of agitate, the motor makes short agitation strokes

sounds at end of agitate to redistribute the load.

“Click” when water Relay switch • The relay makes a click sound when activated. The water

stops filling level activates the relay and stops filling.

“Clicking” behind Control Automatic Temperature • Two valves mix cold and hot water. The “clicking” is when either

Panel during fill Control Valve valve turns on or off to raise or lower the fill water temperature.

Water flow changes Automatic Temperature • Two valves mix cold and hot water. The flow changes when either

during fill Control Valve valve turns on or off to raise or lower the fill water temperature.

Motor “whining up” or Motor ramping up/down • The motor will speed up incrementally during the spin cycle.

“coasting down” in spin during spin cycle When spin is complete, it will coast until it stops.

“Humming” Water drain pump • The drain pump will make a humming sound when pumping

out water after agitation stops and continue until spin is complete.

“Gurgling” Water drain pump • When the pump starts drawing in air, It starts to gurgle.

The washer should then begin spinning and the sound will

continue until it is done spinning.

Water “swishing” This is normal

• Water swishing while the unit is agitating is normal, especially with

smaller loads.

Washer is noisy Washer is uneven • To level the front of the washer, adjust the front leveling legs by

rotating the individual leg in the proper direction for up

or down. To level the back of the washer, lift the back

of the machine 4” (11 cm) and set down.

Shipping rod is still assembled • To remove the shipping rod from the washer, pull the yellow tag

in the unit and remove the attached rod from the bottom right hand side of

the washer.

Troubleshooting Tips

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GE GTWN4250DWS Use and Care Manual Page 12

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