GE eKEY User Manual download pdf (Page 59)

Chapter 4

Showing activity

Viewing eFeedback

eFeedback is information about a listing, including the buyer’s

interest level, how the buyer learned about the listing, and

whether the price is within the buyer’s range.

eFeedback sent by showing agents about your listings is

displayed in the second row of your Dashboard. Click the View

button to generate a detailed eFeedback report that includes the

date/time of the showing, KeyBox serial number, showing agent,

listing number, listing address, and the feedback received from

the buyer. Click Create New Report to generate a new

eFeedback report for a specific KeyBox, listing number, or date

range.

If a showing agent is unable to send you eFeedback for one of

your listings but provides feedback verbally, you can add the

feedback to the listing in ShowingValue. If necessary, you can

also edit eFeedback already received from a showing agent.

To add or edit eFeedback for a showing:

1. Click Actions in the left-hand column of your screen

under ShowingValue.

2. Click Add or Edit eFeedback on Your Listing.

3. Locate the showing record and click the Add or View/

Edit button.

4. Use the dropdown menus (Figure 22 on page 52) to enter

or modify the feedback about your listing, then click

Save Now.

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GE eKEY User Manual Page 59