GE IM5D Owner's Manual download pdf (Page 14)

Before you call for service…

Troubleshooting Tips

Save time and money! Review the following chart first

and you may not need to call for service.

Problem Possible Causes What To Do

Leaking water around the fill cup Fill tube not correctly seated

in the fill cup

Check that the fill tube is correctly inserted in the fill cup

opening. See Mount the Icemaker.

Leaking water behind the

refrigerator

House supply not properly

connected to the water valve

Check that the house supply is firmly attached to the

water valve. See Water Line Installation Instructions.

Water line not

connected to

the water tube

inlet

Slow ice/freezer not cold enough Door left open Check to see if package is holding door open.

Temperature control not set

cold enough

See Controls-Temperature Settings in the Owner’s Manual

(Web only) or the Quick Installation Guide - Controls of the

refrigerator.

Ice cubes too small/slow ice Water shutoff valve

connecting refrigerator to

house water line may be

clogged

We recommend drilling a 1/4” hole in the water pipe to

connect the water shut-off valve. Failure to drill a 1/4”

hole may result in reduced ice

production or smaller cubes.

See Installing the Water Line.

Water line is kinked Check that the plastic water line running from the valve to

the water tube inlet is not kinked. See Connect the Water

Line. A kink in the water line will restrict flow of water.

Check water filter See Owner’s Manual (Web Only), and the Quick Use and

Care.

1/4”

Compression

Nut

Ferrule

(sleeve)

SmartConnect

™

Tubing

Refrigerator

Connection

Drill 1/4" hole

in water pipe

Fill Tube

Fill Cup

Adhesive-backed

Fasteners

Water Line

Tubing

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GE IM5D Owner's Manual Page 14

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