GE GDE21EGKBB Owner's Manual download pdf (Page 38)

Troubleshooting Tips (cont)

Problem Possible Causes What to Do

No water or ice cube production

(on some models)

Supply line or shutoff valve is clogged Call a plumber

Water filter is clogged Replace filter cartridge or remove filter and

install bypass plug*.

Filter cartridge not properly installed Remove and reinstall filter cartridge,

being certain that it locks in place.

Ice maker is turned off Check that the ice maker is turned on. See

About the Automatic Ice Maker.

Water is leaking from dispenser (on

some models)

Air may be present in the water line

system, causing water to drip after

being dispensed

Dispense water for at least 5 minutes to

remove air from system.

Freezer cooling, fresh food not cooling Normal, when refrigerator first

plugged in or after extended power

outage

Wait 24 hours for temperature in both

compartments to reach selected

temperatures.

Ice dispenser opens after closing

freezer drawer (on some models)

Normal The ice dispenser door may open after

closing freezer door to allow access.

*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.

In Canada call 800.561.3344.

Before you call for service…

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GE GDE21EGKBB Owner's Manual Page 38