GE GFWH2405 User Manual download pdf (Page 21)

Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions

Installation

Instructions

Before you call for service… GEAppliances.com

Problem Possible Cause What To Do

Incomplete cycle

or timer not

advancing

Automatic load redistribution

Pump clogged

Drain hose is kinked or

improperly connected

Household drain may be

clogged

Drain hose siphoning; drain

hose pushed too far down the

drain

• Timer adds 3 minutes to cycle for each rebalance. 11 or 15

rebalances may be done. This is normal operation.

Do nothing; the machine will finish the wash cycle.

• See page 12 on how to clean the Pump Filter.

• Straighten drain hose and make sure washer is not sitting on

it.

• Check household plumbing. You may need to call a plumber.

• Ensure there is an air gap between hose and drain.

Loud or unusual

noise; vibration

or shaking

Cabinet moving

All rubber leveling legs are not

firmly touching the floor

Unbalanced load

Pump clogged

• Washer is designed to move 1/4” to reduce forces transmitted

to the floor. This movement is normal.

• Push and pull on the back right and then back left of your

washer to check if it is level. If the washer is uneven, adjust the

rubber leveling legs so they are all firmly touching the floor and

locked in place. Your installer should correct this problem.

• Open door and manually redistribute load. To check machine,

run rinse and spin with no load. If normal, unbalance was

caused by load.

• See page 12 on how to clean the Pump Filter.

No power/

washer not

working or dead

Washer is unplugged

Water supply is turned off

Circuit breaker/fuse is tripped/

blown

Automatic self system checks

• Make sure cord is plugged securely into a working outlet.

• Turn both hot and cold faucets fully on.

• Check house circuit breakers/fuses. Replace fuses or reset

breaker. Washer should have separate outlet.

• First time the washer is plugged in, automatic checks occur. It

may take up to 20 seconds before you can use your washer. This

is normal operation.

Snags, holes,

tears, rips or

excessive wear

Overloaded

Pens, pencils, nails, screws or

other objects left in pockets

Pins, snaps, hooks, sharp

buttons, belt buckles, zippers

and sharp objects left in

pockets

• Do not exceed maximum recommended load sizes. See

recommended maximum load sizes on page 10.

• Remove loose items from pockets.

• Fasten snaps, hooks, buttons and zippers.

Control time

wrong or

changes

This is normal • During spin the washer may need to rebalance the load

sometimes to reduce vibrations. When this happens, the

estimated time is increased causing time left to increase or

jump.

Not enough

water

This is normal • Horizontal washers do not require the tub to fill with water like

top-load washers.

Washer pauses

or has to be

restarted, or

washer door is

locked and will

not open

Pump clogged • See page 12 on how to clean the Pump Filter.

Door unlocks or

press START and

machine doesn’t

operate

This is normal

Incorrect operation

• Front-load washers start up differently than top-load

washers, and it takes 30 seconds to check the system. The door

will lock and unlock.

• Simply open and close the door firmly; then press START.

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GE GFWH2405 User Manual Page 21

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