GE JP385 User Manual download pdf (Page 2)

HELP US HELP YOU…

IF YOU NEED SERVICE…

Before using your cooktop,

read this guide carefully.

It is intended to help you operate and maintain your

new cooktop properly.

Keep it handy for answers to your questions.

If you don’t understand something or need more help, call:

GE Answer Center

800.626.2000

24 hours a day, 7 days a week

Write down the model

and serial numbers.

You’ll find them on a nameplate underneath the

cooktop on the right side of the bottom chamber.

These model and serial numbers are also on the

Consumer Product Ownership Registration Card that

came with your cooktop. Before sending in this card,

please write these numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or service

calls concerning your cooktop.

If you received a damaged cooktop…

Immediately contact the dealer (or builder) that sold

you the cooktop.

Save time and money.

Before you request service…

See the Problem Solver in the back of this guide.

It lists causes of minor operating problems that you

can correct yourself.

To obtain service, see the Consumer Services page

in the back of this guide.

We’re proud of our service and want you to be

pleased. If for some reason you are not happy with

the service you receive, here are three steps to follow

for further help.

FIRST, contact the people who serviced your

appliance. Explain why you are not pleased. In

most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the

details—including your phone number—to:

Manager, Consumer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

FINALLY, if your problem is still not resolved, write:

Major Appliance Consumer Action Program

20 North Wacker Drive

Chicago, IL 60606

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GE JP385 User Manual Page 2

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