4 Line Multi-Handset Office SystemUser’s GuidePlease read this manual before operating this product for the first time.Model 25450TM
Connections and SetupTelephone Jack RequirementsTo use this phone, the user will need either two RJ14 (two line) or four RJ11 (one line) modular jacks
8. To accept the ring tone setting, press the soft button.Key Volume (Cordless Handset)The key volume controls the volume of the keypad, and can be
5. Press the soft button.6. To change the key tone, press 5 or 6 on the Navigation button.7. The display will show the key tone (1–4) and the pho
9. Press the soft button.Turn Off Dialing Prefix1. Press the soft button.2. Press 5 or 6 on the Navigation button to scroll through the options
6. “Local” appears on the display.7. Press the soft button.8. Enter the local area code using the keypad.9. Press the soft button.Edit Regiona
10. The regional area code can be entered or edited using the keypad. Press the soft button to save the regional area codes.11. To delete, press th
3. Press the soft button.4. Press 5 or 6 on the Navigation button to scroll through the options until “Set time” appears on the display.5. Press
7. Press 5 or 6 on the Navigation button to scroll through the options until “Off” appears on the display.8. Press the soft button to turn off th
Settings and AdjustmentManual Line Selection Setting 1. Press the soft button on the Cordless Handset. 2. Press 5 or 6 on the Navigation button to
Settings and AdjustmentReset System (Base Unit)The system can be reset to factory defaults using a pointed object to press the reset button inside the
Settings and AdjustmentHeadset jackHeadset and Belt Clip OperationConnecting an Optional Headset to the Cordless Handset1. Connect the headset (optio
Connections and SetupParts Checklist (Base Unit)Make sure your package includes the following items:BaseBattery Compartment CoverHandset CordHandsetBa
Settings and AdjustmentReplacing the BatteriesCordless Handset Battery1. Make sure the telephone is OFF (not in Talk mode) before you replace the bat
Base Unit BatteryNOTE: Only use the same type of Nickel Metal Hydride (Ni-MH ) battery that was originally supplied .1. Make sure the telephone is O
Other InformationOther InformationDisplay MessagesThe following indicators show the status of a message or of the unit.BLOCKED CALL The person is cal
PAGING Someone has pressed the page button on the base.TALK 00:00 VOL1 Indicates the handset earpiece is active.UNKNOWN NAME/ The incoming call is
Troubleshooting TipsTroubleshooting TipsCaller IDNo display• Make sure the battery is properly charged for 12 hours.• Make sure the battery is prope
Troubleshooting Tips• Make sure the battery is properly charged for 12 hours.• Make sure the battery pack is installed correctly.• Did the handset
Troubleshooting TipsGeneral Product CareTo keep your telephone in good working order, follow these guidelines:• Avoid putting the phone near heating
Interference InformationThis device complies with Part 15 of the FCC Rules. Operation is subject to the fol-lowing two conditions: (1) This device may
Service InformationIf trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-318
Limited WarrantyWhat your warranty covers:• Defects in materials or workmanship.For how long after your purchase:• Two years from date of purchase.
Connections and SetupParts Checklist (Cordless Handset)Make sure your package includes the following items:REDIAL MENUCordlessHandsetBelt ClipBaseChar
• Acts of nature, such as but not limited to lightning damage.Product Registration:• Please complete and mail the Product Registration Card packed w
Wall Mount Template for Cordless HandsetWall Mounting Bracket Template for Cordless Handset1-3/4" TOPOutline of Wall Mount AssemblyMounting Templ
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DESCRIPTION MODEL NO.AC power adaptor (for Base Unit) 5-2698AC power adaptor (for Cordless Handset) 5-2697Belt clip (for Cordless Handset) 5-2696Repla
Visit the RCA web site at www.rca.comPlease do not send any products to the Indianapolis address listed in this manual or on the carton. This will on
Connections and SetupPhone Installation (Base Unit)Base Unit LocationPlace your phone on a level surface, such as a tabletop or desk, near an electric
Connections and SetupInstalling the AC AdaptorPlug the transformer end of the Base Unit AC adaptor (7.5VDC) into a standard AC electrical power outlet
Connections and SetupTwo 2-line Jacks (Using 4-Wire Line Cords Supplied) Four 1-line JacksL4/Data L4/L3 L2 L2/L1Line 1Line 2Line 3Line 4L4/DataLine4L4
Cordless Handset InstallationInstalling the Charging Cradle and AC AdaptorPlug the transformer end of the AC Adaptor into a standard AC electric power
Connections and Setup Installing the Charging Cradle Wall MountChoose a mounting location at least 10-1/2” clearance above the top screw hole.1. Cut
FeaturesBase Unit LayoutHeadsetHandsetSpeakerLine ButtonsDial ButtonsMuteVoice Mail LinesVoice MailStoreIntercomMemoryButtonsAuto AttendantDNDExitAuto
Base Unit FeaturesLCD DisplayThe Display shows several functions and menu items of the phone system. The first line of the display can show the Auto At
Important InformationEquipment Approval InformationYour telephone equipment is approved for connection to the Public Switched Telephone Network and is
FeaturesRedial ButtonAllows you to dial the last ten (10) numbers called. You can use the Navigation But-ton up/down arrows to scroll through the last
FeaturesSpeaker ButtonAllows you to talk to a caller hands free using the Speakerphone. The Speakerphone remains in use unless you pick up the Handset
FeaturesExit ButtonReturns to the Standby Mode on the Display. Any unsaved changes will be discarded.Memory ButtonsThere are 16 buttons on the right p
FeaturesVoice Mail ButtonCall TransferringAllows you to move a call from one extension to another.Hold MessageAccessed through the Menu soft button, t
FeaturesCall WaitingContact your local phone company to subscribe to this feature. This feature allows you to see on the Display who is calling when
FeaturesCordless Handset LayoutSpeakerVoice MailMicrophoneSpeakerphoneIntercomKeypadExitSoft ButtonLCD displayCordless Handset ReceiverSoft ButtonVoic
ContactsCordless Handset Charging Cradle Features26
FeaturesEnd/Power ButtonPress to end a call. Press for 3 seconds to turn the handset power ON or OFF.Talk ButtonPress to place a phone call, answer an
FeaturesSpeaker ButtonPress the Speaker button to activate the Speakerphone and make a call, answer an incoming call, or make an intercom call. You ca
FeaturesVoice Mail Button Allows you to access the Voice Mail system to play new or old messages or to change your voice mail options. Voi
Interference InformationThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may
Caller IDContact your local phone company to subscribe to this feature. The phone system receives and displays Caller ID information transmitted by yo
Using Your RCA 25450 Phone SystemYour RCA 25450 Phone System comes ready to use. This section details the basic operation of the Base Unit and Cordles
Manual Line Selection Dial (Base Unit)The manual line-selection function allows you to choose a phone line to make a call.1. Press a Line button (1-4
NOTE: You can toggle between the Headset, Speakerphone and Handset/Receiver by pressing the corresponding buttons or lifting the Handset/Receiver.4.
To Save a Number from the Redial Log to Directory (Base Unit)1. Press the Redial button.2. Press 5 or 6 on the Navigation button to scroll to the nu
6. If the Cordless Handset loses the connection with the Base Unit due to interfer-ence, it will try to re-establish the connection for 10 seconds an
8. If the connection is re-established, it will enter talk mode. Otherwise, the display will show “Connection lost” for 5 seconds and go back to stan
4. Before the auto or manual line-selection dial is made, an incoming call takes priority and will cancel the redial.To Delete a Number from the Redi
Receiving a Call (Cordless Handset)1. The Cordless Handset will ring and/or vibrate when a call is received. The display will show “Incoming call fro
Ending a Call (Cordless Handset)To end a receiver call, a headset call or a speakerphone call, press the End button or place the Cordless Handset in c
SEE MARKING ON BOTTOM / BACK OF PRODUCTRISK OF ELECTRIC SHOCK DO NOT OPENWARNING: TOPREVENT FIRE ORELECTRICAL SHOCKHAZARD, DO NOTEXPOSE THI
When a call is on hold, the extension that put the call on hold will remind the user with 3 short beeps every 30 seconds. The caller will hear a pre-r
Base Unit1. To mute the call, press the Mute button. Mute is effective only for the current call.2. To unmute the call, press the Mute button again.
5. Press the soft button.6. Press 5 or 6 on the Navigation button to locate the “Enable” option.7. Press the soft button.8. Enter or edit a ph
Base Unit1. To make an announced call transfer, press the soft button.NOTE: To cancel call transfer at any time, press the soft button.2. Ente
Unannounced Call TransferUnannounced call transfer allows the user to transfer the call without talking to the person who will receive the transfer. I
Intercom CallsIntercom calls allow extensions to communicate with each other internally. They can be made to a single extension, group, or the Base Un
Cordless Handset1. Press the Intercom button followed by a two-digit Cordless Handset ID (01-16) or an Extension Group ID (91–94);2. If it is a Base
2. Press the soft button to turn off the ringer or vibrator if you wish to ignore the call. NOTE: The function is valid only for the current call
Base Unit (Making an Outbound Intercom Call)During an incoming or intercom call ring, the user can ignore the call and make an outbound intercom call
Cordless Handset (Making an Outbound Intercom Call)During an incoming or intercom call ring, the user can ignore the call and make an outbound interc
IntroductionCAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY
Voice Mail (VM)The Base Unit and every Cordless Handset connected to the system has its own voice mailbox. Each Cordless Handset has a mailbox number
11. Press the soft button.12. The system will return to the Configure VM option screen.Reset Extension Password (Base Unit)This feature allows the u
Clear all VM box messages (Base Unit)1. Press the Voice Mail button.2. To clear all messages from voice mailbox, press 5 or 6 on the Navigation but-
6. If the password is correct, the display shows the voice mailbox number, number of new messages, number of old messages and “Play new”. NOTE: If th
5. Enter the two-digit VM box number followed by your four-digit extension pass-word when prompted. If voice mail is in use, the display will show “S
5. Enter the two-digit VM box number followed by your four-digit extension pass-word when prompted. If voice mail is in use, the display will show “S
5. Enter the two-digit VM box number followed by your four-digit extension pass-word when prompted. If voice mail is in use, the display will show “S
Voice Mail Box Management Options (Cordless Handset)VM box management allows the user to manage their extension password and cus-tomize their mailbox
4. Press the soft button.5. To play recorded mailbox greeting, press 5 or 6 on the Navigation button to scroll through the options until “Play gre
3. Press 5 or 6 on the Navigation button to scroll through the options until “VM box option” appears on the display.4. Press the soft button.5.
Table of ContentsImportant InformatIon ...2EquIpmEnt approval InformatIon ..
5. After choosing to change the mailbox options (option three) the voice prompt will say, “Press two to listen to your personal greeting, press three
the display will show “Invalid password” and return to the voice mail menu after 5 seconds.7. “Play new” appears near the bottom on the display. If t
21. Press 5 or 6 on the Navigation button to scroll through the options until “Transfer” appears on the display.22. Press the soft button.23. Enter
8. Press the soft button.9. The first old message will play. To replay the message from the beginning, press 3on the Navigation button.10. Press 4
23. Enter the two-digit extension at the display prompt or press the soft button to return to the old message option screen.24. If the extension num
8. The first new message will play. Press4on the Navigation button to move to the next new message. If there are no more new messages, the display wil
25. After moving through all messages, the display will show “00 new” (messages). Played, deleted, or transferred messages will not display. Press the
12. Press the soft button to delete the message. NOTE: Messages will be stored until deleted.13. To view the caller ID information, press the soft
1. The auto attendant will answer the call. The voice prompt will ask “Please enter extension number or press zero for the operator.” To access voice
If the extension is valid, the voice prompt will say “Message transferred” The message will be transferred to the extension and then return to the m
Table of ContentscordleSS HandSet cHarGinG cradle layout ...26end/Power Button ...
NOTE: To erase a letter on the display, press 3 or 4 on the Navigation button to move the cursor to the immediate right of the letter then press the
NOTE: To enter a letter using the keypad, press the corresponding keypad number one or more times according to the order of the character on the butto
7. Press the soft button to return to the directory option screen.Clear All1. To enter the directory, press 3on the Navigation button.2. To clear
2. If the caller enters a valid extension, the call will ring the extension. If the call is not answered after 30 seconds, the auto attendant prompts
6. Press the soft button.7. The display will show “Line (1–4) AA is off” if auto attendant has been turned off on the phone line. If auto attendan
Play Outgoing Message (OGM)The saved outgoing messages can be reviewed using the play OGM function.1. On the Base Unit, press the Auto Att button.2.
6. Press the soft button.7. Select a phone line (1-4) by pressing 5 or 6 on the Navigation button8. Press the soft button.9. Press 5 or 6 on t
4. Press 5 or 6 on the Navigation button to scroll through the options until “Hold message” appears on the display.5. Press the soft button.6. Pr
7. Press the soft button.8. While the message is playing, the display will show “Playing hold message...”9. Press the soft button when finished
2. Press a Speed Dial (Memory) button.Saving Phone Numbers to Speed Dial (Memory) buttons 1. On the Navigation button, press 3 (DIR) to access the
Table of ContentssEttIngs and adJustmEnt ...87Menu SySteM ...
3. Enter the two-digit Cordless Handset ID or press one of the 16 one-touch Memory buttons to page a Cordless Handset.4. After the Cordless Handset
Add Phone Line From Base Unit1. Press the Hold button to place the current call on hold.2. To add a phone line, lift the handset, press the Speaker
7. Press the soft button to start three-way conference. NOTE: Any one of the two non-initiating parties can drop out of the three-way conference, l
Using Cordless handset for Second Incoming Call1. Press the soft button.2. “Hold” appears on the Display.3. Press the soft button.4. Or, to en
6. The display will show a list of group(s) to which the Cordless Handset subscribes. The default list is empty.7. Press the soft button to enter
When viewing a call record, the number can be dialed, stored to the directory, added to speed dial (Base Unit), or deleted.View Call LogTo view the ca
Save displayed Caller ID Information into the Directory1. To save displayed Caller ID information into the directory, press the soft button.2. Pre
Settings and AdjustmentMenu SystemNOTE: You must exit the Menu System before you can make a call.Many of the RCA 25450 Phone System functions (includi
Base Unit SetupFlash TimeFlash time is the amount of time the phone needs to switch between lines. The flash time function allows the user to adjust th
5. Press the soft button.6. Enter the old four-digit password when prompted. To return to the system set-ting menu, press the soft button.NOTE:
Important Installation InformationSafety Precautions• Never install telephone wiring during a lightning storm.• Never install telephone jacks in wet l
4. Press 5 or 6 on the Navigation button to scroll through the options “Line (1–4)” to choose a line to dedicate.5. Press the soft button. Press
Receiver, Speakerphone, or Headset Voice Volume (Base Unit)Adjust the voice volume of the person you are listening to on the line by pressing 5 or 6
6. To increase the ring volume, press 5 on the Navigation button.7. To decrease the ring volume, press 6 on the Navigation button.8. The display wi
1. Press the soft button.2. “Sound” appears on the display.3. Press the soft button.4. Press 5 or 6 on the Navigation button to scroll through
7. The display will show the key tone (1–4) and the phone will play the key tone as the options are scrolled through.8. To accept the key tone setti
7. On the Cordless Handset, press the soft button.8. Press 5 or 6 on the Navigation button to scroll through the options until “Registration” appe
7. On the Cordless Handset, press the soft button.8. Press 5 or 6 on the Navigation button to scroll through the options until “Registration” appe
8. Press the soft button.9. If a valid ID was entered, a confirmation tone will sound and the ID will be avail-able for reuse.10. If an invalid ID
10. The ID entered in step 6 will be assigned to the next Cordless Handset requesting registration. Sound (Cordless Handset)The phone’s volumes and to
2. “Sound” appears on the display.3. Press the soft button.4. “Ring volume” appears on the display.5. Press the soft button.6. Press 5 or 6
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